Terms and Conditions ceri123 –
Complete User Guide

1Acceptance of Terms and Conditions

Welcome to ceri123. This Terms and Conditions document ("Agreement") is a legally binding contract between you ("User") and ceri123 ("Platform", "we", "company"). By accessing, registering for, or using any part of the ceri123 platform, you acknowledge that you have read, understood, and agree to be bound by all provisions of this Agreement.

If you do not agree with any part of these terms, you are required to discontinue use of our platform. Continued use of the ceri123 platform following any amendment to the terms constitutes acceptance of the revised terms.

2Account Eligibility and Registration

To use ceri123 services, you must meet the following eligibility requirements:

• Age requirement: You must be at least 18 years old or have reached the legal gambling age in your jurisdiction, whichever is higher, to participate in gambling activities.
• One account only: Each individual is only permitted to hold one active account on ceri123. Registering multiple accounts under the same identity is a breach of these terms and may result in the closure of all associated accounts.
• Accurate information: All information you provide during registration must be accurate, complete, and up to date. You are responsible for keeping your account information current whenever any changes occur.
• Identity verification (KYC): ceri123 reserves the right to request identity verification documents at any time to comply with legal requirements and prevent fraud. Failure to provide the requested documents may result in temporary account suspension.

Ceri123 reserves the right to reject any registration application without providing a reason. ceri123's decision on account registration matters is final.

3Deposits, Withdrawals and Financial Transactions

All financial transactions on the ceri123 platform are subject to the following policies:

• Accepted deposit methods: FPX, Touch 'n Go eWallet, GrabPay, DuitNow, local bank transfer, and supported cryptocurrencies. ceri123 does not accept deposits in cash or by cheque.
• Minimum deposit limit: The minimum deposit limit is RM 30 or equivalent in another currency. This limit may vary depending on the selected payment method.
• Withdrawal: Withdrawals will be processed to the same payment method used for the deposit. ceri123 reserves the right to request additional verification before processing withdrawals above a certain amount.
• Processing time: Withdrawals are typically processed within 15 minutes to 24 hours depending on the payment method and verification requirements. VIP members receive priority for faster processing.
• Taxes and fees: You are responsible for paying any taxes or charges imposed by local authorities or your financial institution in connection with transactions on ceri123.

4Bonuses, Promotions and Rewards

Ceri123 offers a variety of bonuses and promotions from time to time to reward our loyal members. All bonuses are subject to the following terms:

• Wagering requirement: Each bonus has its own wagering requirement. This means you must wager your bonus amount the specified number of times before a withdrawal can be made.
• Bonus validity period: All bonuses have a set validity period. Bonuses not used within that period will expire automatically with no compensation.
• One bonus at a time: In general, only one active bonus is permitted at a time. Using multiple bonuses simultaneously is not allowed unless explicitly stated in the relevant promotion's terms.
• Bonus abuse prohibition: Wagering strategies designed to abuse the bonus system, including hedge betting across multiple accounts, are strictly prohibited.
• Promotional amendment rights: ceri123 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice if there is evidence of abuse.

For more information on current promotions and the detailed terms of each bonus, please visit the Promotions of ours.

5Game Rules and User Conduct

Ceri123 is committed to providing a fair, safe, and enjoyable gaming environment for all members. To ensure this, users are required to comply with the following rules:

• Fair play: All games on ceri123 use a Random Number Generator (RNG) that has been independently verified and audited. Any attempt to exploit system vulnerabilities or use automated software (bots) is strictly prohibited.
• Collusion prohibition: Users are prohibited from colluding with other users to gain an unfair advantage in any game, particularly in poker and Live Casino games.
• Respectful conduct: Users are required to conduct themselves respectfully and treat all other users and ceri123 staff with courtesy. Offensive language, threats, or harassment will not be tolerated.
• User responsibilities: You are fully responsible for all activities that occur under your account. If you suspect your account has been accessed without authorization, contact our support team immediately.

6Prohibited Activities and Account Closure

Ceri123 takes a firm stance against any form of fraud or misuse of the platform. The following activities are strictly prohibited:

• Money laundering: Using the ceri123 platform for money laundering or any other illegal financial activity is strictly prohibited and will be reported to the relevant authorities.
• Identity fraud: Registering using a false identity or using another person's account is a serious offence that may result in legal action.
• VPN use to bypass restrictions: Using a VPN or proxy to access the platform from restricted regions is prohibited and may result in account suspension.
• Technical exploitation: Any attempt to exploit system bugs, security loopholes, or technical vulnerabilities within the platform is strictly prohibited.

If ceri123 detects or suspects any of the prohibited activities above, we reserve the right to take the following actions without prior notice:

• Immediately suspending or closing the account in question
• Forfeiting any account balance obtained through unlawful means
• Reporting suspicious activity to the relevant authorities
• Taking appropriate legal action against the user in question

7Responsible Gaming

Ceri123 genuinely cares about the well-being of our members. We believe gambling should be a source of entertainment only and not a means of generating income. To support responsible gaming, ceri123 provides a range of self-control tools:

• Deposit limit: Set your own daily, weekly, or monthly deposit limits through your account settings.
• Loss limit: Set the maximum amount you are willing to lose within a given period.
• Self-exclusion: Take a temporary break from the platform for 24 hours, 7 days, or 30 days as needed.
• Self-exclusion: If you need a longer break, you may request a self-exclusion period of 6 months, 1 year, or permanently.

If you or someone you know needs help with a gambling problem, please contact a local support organisation. For more information, visit the Responsible Gaming of ours.

8Intellectual Property and Copyright

All content on the ceri123 platform, including but not limited to logos, designs, graphics, text, software, databases, and games, is the exclusive property of ceri123 or our licensors. This content is protected by applicable copyright, trademark, and intellectual property laws.

You are prohibited from copying, redistributing, modifying, publishing, or using any platform content without written permission from ceri123. Unauthorized use of the ceri123 logo or brand is a serious violation and may result in legal action.

9Liability Disclaimer and Limitation of Responsibility

Ceri123 provides this platform on an "as is" basis without any express or implied warranties. To the extent permitted by applicable law:

• Ceri123 does not guarantee that the platform will always be free from interruptions, errors, or viruses.
• Ceri123 is not liable for any direct, indirect, or consequential losses arising from the use of the platform.
• Ceri123's total liability to you shall not exceed the amount you have deposited in the 30 days prior to the claim arising.

This disclaimer does not affect user rights that cannot be excluded under applicable Malaysian law.

10Governing Law and Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable to the operation of a licensed online gambling platform. Any dispute arising from or in connection with this Agreement shall first be resolved through good-faith negotiation within 30 days from the date the dispute arises.

If a dispute cannot be resolved through negotiation, both parties agree to refer the matter to binding arbitration in accordance with the procedures established by the relevant dispute resolution body. The language used in such proceedings shall be English or Bahasa Malaysia.

11Amendments to Terms and Conditions

Ceri123 reserves the right to amend, modify, or update these Terms and Conditions at any time at our sole discretion. Material amendments will be communicated to users through:

• In-platform notification while you are logged in
• Email to the address registered on your account
• Announcements on the ceri123 website homepage

Non-material amendments (such as grammatical corrections or clarification of terms) may not be accompanied by a specific notice, but the "last updated" date at the top of this document will be revised. Continued use of the platform after any amendment constitutes your acceptance of the revised terms.

12Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the ceri123 team is here to help. We provide customer support around the clock — 24 hours a day, 7 days a week, 365 days a year.

You can reach us via live chat on the platform, through our support email, or via the official ceri123 WhatsApp channel. We are committed to responding to every inquiry as quickly as possible — typically within 1 hour for live chat and 24 hours for email.

For matters relating to our privacy policy and the use of personal data, please refer to Privacy Policy of ours. For general questions about the platform, you may also refer to our FAQ page of ours, which contains answers to the most frequently asked questions.